frequently asked questions

  • Where is Zadora TCG located?

    Dublin, Ohio

  • How do I check the status of my order?

    You can easily track your order through our tracking located in the drop down menu.

  • How long does shipping take?

    3-5 Business Days, after 1-2 days for processing

  • Do you ship Internationally?

    No.

  • Is your website secure with my personal information?

    Yes. Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify. We are very serious about securely hosting your store and have invested significant time and money to certify our solution is PCI compliant.

  • How do I order on your website?

    Simply add the items you would like to purchase to your cart and follow the steps through the guided check out.

  • Does Zadora TCG provide a quality guarantee for all the products being sold?

    Yes. All products sold by Zadora TCG are guaranteed to be authentic.

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